WE’RE HERE TO HELP

A little help.
Back to the story.

Answers about your account, watching, and memberships.

Email us at info@caprishortz.com.

Common questions

How do I create an account?

Choose Create an account on the Sign in page, enter your email, and verify the code in your inbox. Then choose your display name. Follow the email verification instructions shown at sign-in.

Are these finished episodes?

The current movie samples are short, silent animated artwork teasers for our series concepts. They are labeled Movie sample. Finished drama episodes will be added to each series as they are released.

How do I save a series or resume watching?

Sign in, select the + beside a series, and find it in My list. With watching history enabled in your account, Capri saves your playback position. You can remove individual viewing records or clear your history in your dashboard.

How do memberships and cancellations work?

Choose annual ($99.99), monthly ($39.99), weekly ($9.90), or daily ($3.99) membership. Every plan renews until canceled. Open Account → Membership & billing to update payment details, see invoices, or cancel future renewals. Cancellation takes effect at the end of the paid period.

A video won’t play. What should I try?

Reload the page, check your connection, and try an up-to-date browser. Start the video with its play button. If the issue continues, send us the series title, episode, device, and browser using the contact form.

How do captions work?

When an episode has captions, use the player’s CC or subtitles control to switch them on. The current silent artwork samples do not contain dialogue.

Can I download an iPhone or Android app?

The native apps are in development and are not available in the stores yet. You can use the website on your phone now.

How do I request deletion of my account?

Choose Account & privacy in the contact form. Sign in first if you can, and say that you want your account deleted. Requests are reviewed by the Capri team; submitting a request does not immediately delete your account.